Legal
Effective date: 21 May 2026 · Private Paradox Limited
Private Paradox Investigations is a licensed private investigation service operated by Private Paradox Limited, Auckland, New Zealand. Licensed under the Private Security Personnel and Private Investigators Act 2010 (Licence #23-114790).
We take privacy seriously — as investigators, protecting confidential information is central to how we work. This policy explains what personal information we collect through this website, how we use it, and your rights under the New Zealand Privacy Act 2020.
We collect personal information only when you choose to contact us. Specifically, when you submit an enquiry through the form on this site, we receive:
We do not collect payment information, government identifiers, or sensitive personal data through this website.
Information submitted via the enquiry form is used solely to respond to your enquiry. We do not use it for marketing, we do not add you to mailing lists, and we do not share it with third parties except as described below.
If you engage us for an investigation, a separate engagement agreement governs how information is handled in the course of that work.
Enquiry form submissions are processed by Formspree (formspree.io), a third-party form handling service based in the United States. Formspree receives your form data in transit and delivers it to us by email. Their privacy policy is available at formspree.io/legal/privacy-policy.
This website uses Google Analytics to collect anonymised data about how visitors use the site (pages visited, time on page, device type). Google Analytics does not receive your name, email, or any information you submit via the enquiry form. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
This website is hosted on Cloudflare Pages. Cloudflare processes request data (IP addresses, headers) as part of its content delivery and security services. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.
All enquiries are treated as strictly confidential. We will not disclose the fact that you contacted us, or the nature of your enquiry, to any third party without your consent, except where required by law.
Enquiry correspondence is retained for a reasonable period to allow us to respond and, if engaged, to maintain records of the engagement. We do not retain data longer than necessary for the purposes for which it was collected.
Under the New Zealand Privacy Act 2020, you have the right to:
To exercise these rights, contact us using the details below. We will respond within 20 working days as required by the Act.
For any privacy-related requests or questions:
We may update this policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of this website after any changes constitutes acceptance of the updated policy.